Account Ownership
Aap ka account sirf aap ke naam par hota hai. Aap hi withdrawal request kar sakte ho aur aap ka balance aap ke paas rehta hai.
LEGAL REFERENCE
7cup ke Terms aur Conditions samjhain
Aap ka account khol kar game khelne se pehle hamari terms padhna zaroori hai. Hum Pakistan mein local qanoon ke mutabiq apna platform chalate hain aur aap ke...
Account SecurityWithdrawal PolicyPayment TermsDispute ResolutionAccount Closure
Hamari Terms ke mool sidhant
7cup ek Pakistan-focused platform hai jo jahan local qanoon ijazat deta hai wahan operat karta hai. Aap ka account sirf aap ke name pe hota hai aur aap hi uska malik ho sakte ho. Jab aap JazzCash, Easypaisa, SadaPay ya Raast se deposit karte ho, toh woh transaction hamari records mein save ho jata hai. Withdrawal requests 24-48 ghanton mein process hote
hain. Agar koi dispute ho toh hum verification ke through issue resolve karte hain. Aap apna account rules ke through chal sakte ho aur jab khelna band karna chahain toh account closure form bhej sakte ho.
Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.
VISWAS KE NISHAAN
Hamara commitment aap ke protection ke liye
Transparent Records
Har deposit, har withdrawal, har bet hamara system mein exact time ke sath record hota hai. Aap apna history dekh sakte ho.
Local Payment Clarity
JazzCash, Easypaisa, SadaPay aur Raast transactions hamari payment gateway ke through verify hote hain. Koi hidden fee nahi.
Account Verification
Jab aap pehli baar bada withdrawal lain, hum identity confirm karte hain. Ye security aap ke account ke liye hai.
Dispute Handling
Agar payment mein issue ho toh hum bank records check karke issue solve karte hain. Aap ke complaint ka log alag file mein rakha jata hai.
Terms Update Notice
Agar koi terms change hain toh hum aap ko email se inform karte hain. Update apply hone se pehle aap ko 14 din ka notice milta hai.
Pakistan Jurisdiction
Hamara platform Pakistan ke supported ilaqon mein operate karta hai. Local regulations hamari policy ke base hain.
HAMARA APPROACH
Kaise hamara Terms alag hai
Payment Transparency
Har rupee jo aap JazzCash ya Easypaisa se deposit karte ho, wo aap ke account balance mein directly dikhai deta hai.
Withdrawal Speed
Hamari standard withdrawal timing 24-48 ghante hai. Aap ko instant payout guarantee nahi milegi lekin delay explain kiya jata hai.
Dispute Process
Agar payment missing hai toh hum transaction ID se bank ke sath check karte hain. Iska record alag file mein rakha jata hai.
Terms Change Policy
Naye terms lagane se pehle 14 din ka notice aap ko milta hai. Aap usse pehle apna account status decide kar sakte ho.
Account Closure Rights
Aap kisi bhi time apna account close kar sakte ho. Outstanding balance pehle withdrawal ho sakta hai, phir account inactive ho jata hai.
Local Compliance
7cup Pakistan ke jis ilaqe mein operate karta hai, us ke qanoon follow karta hai. Illegal activities aur underage accounts strictly ban hain.
Kya aap ke account mein visible hoga
Payment Method Selection
Deposit aur withdrawal ke liye JazzCash, Easypaisa, SadaPay, Nayapay aur Raast sab chips lobby ke top par dikhai dete hain.
Transaction History
Aap ke sab deposits, withdrawals aur bets exact timestamp ke sath aap ke Account section mein stored hote hain.
Balance Display
Aap ka current balance, locked bet amount aur available balance sab alag alag dikhai deta hai aur real-time update hota hai.
Security Settings
Password change, login history, device management sab aap apne account mein khud control kar sakte ho.
Withdrawal Tracking
Jab aap withdrawal request karte ho, uska status Pending, Processing ya Completed dikhai deta hai. Aap ko update notification bhi milta hai.
Support Ticket System
Agar koi issue ho toh aap support ticket khol sakte ho aur uska status track kar sakte ho. Har ticket ko unique ID milta hai.
Hamse puchhe jane wale sawal Terms ke baare mein
Aap apne account section se closure request kar sakte ho. Agar aap ke paas balance hai toh pehle withdrawal kar sakte ho. Closure ke baad aap login nahi kar payenge aur naye account se pehle 30 din wait karna padta hai.
Standard timing 24-48 ghante hai. Agar JazzCash ya Easypaisa se withdraw kar rahe ho toh usually 24 ghanton mein balance aap ke wallet mein ho jata hai. Weekend delays possible hain.
Support se contact karein aur apna JazzCash transaction ID bhejain. Hum bank ke sath check karenge. Usually 2-3 ghanton mein issue resolve ho jata hai. Agar payment failed tha toh JazzCash se refund receive karna padta hai.
Nahi. Ek person ka ek hi account ho sakta hai. Agar aap doosra account banate ho aur dono use karte ho toh dono close kar diye jayenge aur balance forfeit ho sakta hai.
Aap ko email bheja jayega aur login ke baad notification bhi dikhega. Naye terms lagane se 14 din pehle notice hota hai. Aap us se pehle apna decision le sakte ho.
Agar security issue ho ya suspicious activity detected ho toh aap ka account temporarily lock ho sakta hai. Support se likhain aur apna identity verify karein. Verify hone ke baad account restore ho jata hai.
Nahi. JazzCash, Easypaisa, SadaPay aur Raast deposits par hamara koi charge nahi. Withdrawal bhi free hai. Agar koi fee likha hua hai toh wo payment method ka charge hai, hamara nahi.